A rule to live by: I won't use anything I can't explain in five minutes. Phil Crosby American Author More Phil Crosby Quotes 0
Being convinced one knows the whole story is the surest way to fail. Phil Crosby American Author More Phil Crosby Quotes 0
Change should be a friend. It should happen by plan, not by accident. Phil Crosby American Author More Phil Crosby Quotes 0
Eliminating what is not wanted or needed is profitable in itself. Phil Crosby American Author More Phil Crosby Quotes 0
If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow. Phil Crosby American Author More Phil Crosby Quotes 0
In a true zero-defects approach, there are no unimportant items. Phil Crosby American Author More Phil Crosby Quotes 0
Making a wrong decision is understandable. Refusing to search continually for learning is not. Phil Crosby American Author More Phil Crosby Quotes 0
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric. Phil Crosby American Author More Phil Crosby Quotes 0