If you don't do it excellently, don't do it at all. Because if it's not excellent, it won't be profitable or fun, and if you're not in business for fun or profit, what the hell are you doing there? Robert Townsend More Robert Townsend Quotes 1
The soul is made for action, and cannot rest till it be employed. Idleness is its rust. Unless it will up and think and taste and see, all is in vain. Robert Townsend More Robert Townsend Quotes 0
One of the most important tasks of a manager is to eliminate his people's excuses for failure. Robert Townsend More Robert Townsend Quotes 0
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch. Robert Townsend More Robert Townsend Quotes 0
If people are coming to work excited...if they're making mistakes freely and fearlessly...if they're having fun...if they're concentrating on doing things, rather than preparing reports and going to meetings...then somewhere you have a leader. Robert Townsend More Robert Townsend Quotes 0
A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong - that's healthy. Robert Townsend More Robert Townsend Quotes 0
"Top" management is supposed to be a tree full of owls-hooting when management heads into the wrong part of the forest. I'm still unpersuaded they even know where the forest is. Robert Townsend More Robert Townsend Quotes 0
Compromise is usually bad. It should be a last resort. If two departments or divisions have a problem they can't solve and it comes up to you, listen to both sides and then pick one or the other. This places solid accountability on the winner to make it work. Condition your people to avoid compromise. Robert Townsend More Robert Townsend Quotes 0
It's a poor bureaucrat who can't stall a good idea until even its sponsor is relieved to see it dead and officially buried. Robert Townsend More Robert Townsend Quotes 0
A good leader needs to have a compass in his head and a bar of steel in his heart. Robert Townsend More Robert Townsend Quotes 0
Is what I'm doing or about to do getting us closer to our objective? Robert Townsend More Robert Townsend Quotes 0
The artist must conceive with warmth yet execute with coolness. Robert Townsend More Robert Townsend Quotes 0
All organizations are at least 50 percent waste -- waste people, waste effort, waste space, and waste time. Robert Townsend More Robert Townsend Quotes 0
Don't hire a master to paint you a masterpiece and then assign a roomful of schoolboy artists to look over his shoulder and make suggestions. Robert Townsend More Robert Townsend Quotes 0
If asked when you can deliver something, ask for time to think. Build in a margin of safety. Name a date. Then deliver it earlier than you promised. You'll be very valuable wherever you are. Robert Townsend More Robert Townsend Quotes 0
Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy. Robert Townsend More Robert Townsend Quotes 0
Cars that have been seriously damaged in one state can be wind up in another. Robert Townsend More Robert Townsend Quotes 0
Flooded vehicles are sometimes cleaned up by unscrupulous sellers without disclosure of flood damage. In most states, this is illegal, but unfortunately some vehicles will slip through the system. Robert Townsend More Robert Townsend Quotes 0
A leader is not an administrator who loves to run others, but someone who carries water for his people so that they can get on with their jobs. Robert Townsend More Robert Townsend Quotes 0
True leadership must be for the benefit of the followers, not the enrichment of the leaders. Robert Townsend More Robert Townsend Quotes 0