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Jamie Franzman - IT pros take pride in their technical knowledge; however, sometimes delivering that information in a way that non-technical individuals can readily understand can be a challenge. Furthermore, IT jobs are more multifaceted than they once were, and IT staff members are being asked to perform functions that go beyond maintaining networks and other corporate technology. It is becoming more critical to facilitate open communication in today's organizations, and IT staff members are often in the center of activity. This course is specifically designed to empower IT pros with communications strategies and techniques that can put them personally ahead of the game and add value to their organization.

IT pros take pride in their technical knowledge; however, sometimes delivering that information in a way that non-technical individuals can readily understand can be a challenge. Furthermore, IT jobs are more multifaceted than they once were, and IT staff members are being asked to perform functions that go beyond maintaining networks and other corporate technology. It is becoming more critical to facilitate open communication in today's organizations, and IT staff members are often in the center of activity. This course is specifically designed to empower IT pros with communications strategies and techniques that can put them personally ahead of the game and add value to their organization.

Jamie Franzman
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