Unparalleled Quotes

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Greg Koler - The Phantom Game Service has an unparalleled legacy of boldness, innovation and great opportunities for the online video games market sector. Together we look forward to joining our strengths in engineering and technology with a sales and marketing driven presence to deliver the most advanced online video game service and devices for consumers... We have clearly demonstrated in our operational plans that we can achieve significant cross-company efficiencies, and, I believe the entire organization is hungry and ready to go in making this same transition. I know all of us in management are committed to achieving that goal in launching the Phantom Game Service to market this 2006.

The Phantom Game Service has an unparalleled legacy of boldness, innovation and great opportunities for the online video games market sector. Together we look forward to joining our strengths in engineering and technology with a sales and marketing driven presence to deliver the most advanced online video game service and devices for consumers... We have clearly demonstrated in our operational plans that we can achieve significant cross-company efficiencies, and, I believe the entire organization is hungry and ready to go in making this same transition. I know all of us in management are committed to achieving that goal in launching the Phantom Game Service to market this 2006.

Greg Koler
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John Federman  - Success in online sales is tied to unparalleled customer service. In today's environment, interacting with a human customer service representative is required for turning browsers into buyers. For high-value and complex sales transactions, voice is still preferred by an overwhelming number of online shoppers. However, there's also tremendous value in providing customers with options like text chat, in order to handle lower-value sales or service-oriented inquires. Combined, these solutions empower customer service representatives to engage customers at key points during the online transaction to assure sales conversion and improve the customer experience.

Success in online sales is tied to unparalleled customer service. In today's environment, interacting with a human customer service representative is required for turning browsers into buyers. For high-value and complex sales transactions, voice is still preferred by an overwhelming number of online shoppers. However, there's also tremendous value in providing customers with options like text chat, in order to handle lower-value sales or service-oriented inquires. Combined, these solutions empower customer service representatives to engage customers at key points during the online transaction to assure sales conversion and improve the customer experience.

John Federman
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