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Bruce Armstrong - With record breaking attendance, this year's user conference reflects the satisfaction of our customers and our leadership in the market. It's also indicative of our commitment to customer input as a critical channel for product feedback, ... With the merger of ServiceWare and Kanisa, Knova Discovery 2005 offers an exciting opportunity to bring our large customer base and partner network together for the first time. We look forward to an excellent event.

With record breaking attendance, this year's user conference reflects the satisfaction of our customers and our leadership in the market. It's also indicative of our commitment to customer input as a critical channel for product feedback, ... With the merger of ServiceWare and Kanisa, Knova Discovery 2005 offers an exciting opportunity to bring our large customer base and partner network together for the first time. We look forward to an excellent event.

Bruce Armstrong
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